Troubleshooting a Computer Problem 排除電腦故障

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7. Troubleshooting a Computer Problem

7.排除電腦故障

A: How may I help you?

A：我能幫你嗎?

B: My computer is not letting me run JavaScript.

B：我的電腦不能運行Java腳本。

A: That can easily be fixed.

A：這可以很容易地解決。

B: I've tried fixing it myself, but nothing worked.

B：我試着自己修復它,但是毫無效果。

A: If you'd kindly go to our website, I'll fix the problem.

A：如果你去我們的網站,我將解決這個問題。

B: I've logged in, now what?

B：我現在登錄,然後呢?

A: I will now access your computer from my location.

A：現在我將從我的位置訪問你的電腦。

B: Oh, I see what you are doing.

B：哦,我看到你在做什麼了。

A: That should just about fix the problem!

A：這應該是正在解決這個問題!

B: Thank you so much! It was such an easy solution.

B：非常謝謝你!這是一個簡單的解決方法。

A: I'm happy to help.

A：很高興幫到你。

B: Again, thank you and have a good day!

B：再一次,謝謝你,祝你今天愉快!

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