湖北一男子骑摩拜单车后忘关锁欠费两千万!

Due to a software glitch, Mobike reportedly charged a user in Central China 21.4 million yuan ($3.2 million) after he did not properly end his ride.

据报道，由于软件故障的问题，摩拜单车华中地区一位用户在没有正确地结束他的骑行之后，竟然欠下了2140万人民币的费用（约合320万美元）。

The Wuhan, Hubei Province resident surnamed Li said he had used the bike-sharing app to ride to work - a trip normally costing around 1 yuan - but forgot to lock up the bike on arrival.

据这名来自湖北省武汉市的李先生表示，他使用这款共享单车app去上班，这段路程一般要花费1元人民币，但是他却忘记了给车上锁。

Like many similar services, the app calculates time and distance of trip after the bike lock is activated, then automatically deducts the fees from the user's account.

和许多类似的服务一样，自行车上锁之后程序才会计算用户骑行的时间和里程，然后自动从用户账户中扣费。

Three days after the ride, Li discovered he had at first been charged a total of 34 yuan for what turned out to be 23 hours of use.

在骑行三天之后，李先生发现自己因为骑了23小时的共享单车，而被收费34元。

Li said he called the company's customer service to complain, which told him the fee would be waived but his account would be deducted 15 user credits - a rating system to encourage proper behavior and use of the vehicles - for forgetting to properly lock the bike.

李先生表示，他先是打电话给该公司客服人员投诉，后者告诉他该费用将被免除，但是由于忘记给单车上锁，他账户的信用分将被扣除（该评级系统是为了鼓励用户使用单车和正确的行为）。

However, instead of the deducted credits Li found he owed a whopping 21.4 million yuan.

不过，李先生后来发现自己并没有被扣分，而多了2140万人民币的债务。

Mobike has blamed the error on a program glitch, adding any irregular charges caused by technical issues will not be charged, the report read.

该报道指出，摩拜公司方面声称这一错误是因为软件故障，并表示任何由技术问题造成的不合理收费都不会被收取。