職場雙語:發郵件時最常犯的三個錯誤
A recent post on the DailyMuse outlined the most common business writing mistakes you don't even know you are making. Before you draft your next email, consider the following examples of bad habits to avoid:
最近職業女性社區DailyMuse在線版上刊登了一篇報道，指出了商務寫作中最常見的錯誤，有些錯誤甚至你都不知道自己正在犯。在你下次起草一封電郵之前，看一看以下列舉的這些發郵件時的易錯處，儘量避免這些壞習慣吧：1."btw, need u 2 sign tom. thx."
1."順便說一下，謝謝把這份郵件轉發給Tom"Being too casual in an email may lead the receiver to think (A) you are unprofessional and not taking the conversation seriously, (B) too busy to address their needs, or (C) they may have no idea what the heck you are talking about in the first place. Business should always be handled with care and this can by done so by taking the time to properly communication regardless of how laid-back the environment is.
在寫郵件時用詞太隨意可能會讓收件人產生以下想法：（1）發件人不夠專業或者沒有認真對待此次談話；（2）發件人太忙了，都沒有時間來說清楚自己的要求；（3）不知道發件人到底想要幹什麼。所有商業活動都需要認真對待，不管身處什麼樣的環境，都要花時間來進行恰當的交流。
2."It was a pleasure meeting you yesterday!! Looking forward to our next encounter! Take care!"
2."昨天見到你很高興！！期待下次再見！保重！"Exclamation points are sometimes 100% necessary in business emails to express enthusiasm and even good manners, but overusing this punctuation takes on a whole new and unwanted meaning. With one too many exclamation points, your positive attitude turns…. quite weird and unwelcoming.
在商務信函中，有時使用驚歎號是有很必要的，可以表達出熱烈的情感和良好的禮儀。不過，過分使用標點符號就會適得其反了。就像上面提到的這句話一樣，濫用驚歎號來表達積極情感反而會讓人覺得奇怪和不受歡迎。ect: Meeting
3.主題：開會First, imagine how many emails professionals receive a day. Now, imagine how many emails professionals receive a day including the word "meeting." Subject lines are the filtering mechanism and the best way to draw help the recipient distinguish the reason behind your email. Don't be vague in your subject lines. It is your job to summarize the body of your email.
首先，想象一下一個職場人每天要收到多少封電子郵件。現在，再想象一下有多少封郵件中會帶有"開會"的關鍵詞。郵件中的主題欄是一種過濾機制，讓收件人可以更好地區分出每封郵件主旨內容。千萬不要在主題欄中含糊其辭，你有責任把正文內容提綱挈領地展示在郵件主題欄中。
