爲什麼職場中的人都討厭專家？說話方式很重要
There are many labels pinned on us at work, but one of the best is to be called “knowledgeable.”
工作場合中有許多標籤，但其中最好的標籤叫做“知識淵博”。
If you sound knowledgeable, you'll be taken seriously at meetings and elsewhere.
如果你聽上去知識淵博，那麼無論是在會議還是其他場合，人們都會認真對待你的意見。
But what exactly does it take to sound knowledgeable? Surprisingly, it's not what many people think.
但究竟怎樣纔算知識淵博呢？令人感到驚訝的是，並不是大多數人所設想的那樣。
Those who try to sound like experts often believe they must spew out all they know. So they pack too much information into their comments, or provide dense, fact-rich slides in their PowerPoint presentations.
那些試圖說話像專家的人常常認爲他們必須說出自己所知道的一切。因此，他們在評論中收集了太多信息，或者在他們的幻燈片演示文稿中提供數量密集、事實豐富的幻燈片。
They are the very people whose views are ignored.
他們往往是那些意見容易被忽視的人。
Knowledge is very different from information: Knowledge is insight, not just an accumulation of facts. You can show your mastery in this area in the following ways.
知識與信息非常不同：知識是洞察力，而不僅僅是事實的積累。你可以通過以下幾種方式展示你的博學。
#1. Boil It Down to One Message
＃1 歸納爲一個觀點
A good way to turn off your listeners is with an information dump. If you want to sound knowledgeable, formulate a single ideas from the material you've gathered, and deliver it clearly.
聽衆最反感的就是信息垃圾。如果你想要自己聽上去知識淵博，請把你收集的信息歸納爲一個觀點，並清楚地傳達它。
Those who know the most are often the worst teachers. Their level of understanding is far removed from their listeners, and they can't be bothered to explain how they reached their conclusions.
那些洞察最深的人往往是最差的老師。他們的理解水平遠遠超出聽衆，很難解釋他們是如何得出結論的。
He points to Albert Einstein who had trouble attracting students and had difficulty explaining concepts with any simplicity.
比如阿爾伯特·愛因斯坦很難吸引學生，因爲他不擅長用簡單的方式來解釋複雜的概念。
No matter how much you know on a topic, the secret to audience engagement is to boil it down to a single, compelling idea.
無論你對某個話題了解多少，讓聽衆參與進來的祕訣就是將其歸納爲一個具有說服力的觀點。
Say, “Here's what I believe . . . ” Or “My point is this . . . ” Be sure to state this idea in one short, sharply focused sentence that will center your audience on a single meaningful thought.
你可以這麼說，“這就是我所相信的……”或者“我的觀點是……”請務必用一個簡短且重點突出的句子陳述你的觀點，這有助於讓觀衆的注意力集中在一個有意義的觀點上。
#2. Provide a Clear Structure
＃2 使用一個清晰的結構
Once you state your idea, make the depth of your knowledge clear by offering proof points that support your one idea.
一旦你陳述了你的觀點，你還需要提供支撐觀點的論據，這會使你的觀點具有深度而且邏輯清晰。
These points can be organized in a variety of ways, including Reasons, Ways, Steps in a Process, or a Challenge/Response.
這些論據可以通過多種方式提出，包括列舉原因、方法、流程步驟或挑戰/應對。
Give your listeners clear signposts as you proceed through your structure. Use tags like “the first reason,” the second reason,” or “The challenge we faced . . .” and “Our response was a collaborative one.”
在你使用整個結構時，記得爲聽衆提供清楚的提示。建議採用 “第一個原因”、“第二個原因”或“我們面臨的挑戰是……”和“我們的應對方式是採取合作。”之類的常用語。
By highlighting your structure, you'll sound knowledgeable because people will understand what you're saying. Without that structure you'll leave your audience in a dense fog of content.
通過突出你的結構，你將聽起來知識淵博，因爲人們會理解你所說的內容。如果沒有這種結構，聽衆會覺得不知所云。
#3. Simplify Your Language
＃3 用簡單的語言表達
Ironically, the simpler your words and sentences, the more profound you'll sound. Suppose a colleague reporting on a project says: “The satisfaction of all parameters implicates the completion of the project mandate by Q4.”
具有諷刺意味的是，一個人說話時使用的詞語和句子越簡單，說的話往往越深刻。假設一位同事在彙報項目時說：“所有參數的達成意味着到第四季度可以完成項目。”
Hearing that, you have every right to be puzzled. A truly knowledgeable colleague would simply say: “We expect to complete this project by year end.”
聽到這句話，你肯定會感到困惑。而一位真正知識淵博的同事會簡單地說：“我們有望在年底前完成這個項目。”
True wisdom lies in clarity, so choose simple words and short sentences. As Winston Churchill said, “Short words are best, and the old words when short are best of all.”
真正的智慧在於清晰明瞭，所以選擇簡潔的詞語和短句。正如溫斯頓·丘吉爾所說，“簡短的詞是最好的，又短又古老的詞最最好。”
#4. Choose Your Moments
＃4 選擇合適的時機開口
Finally, pick the right moments to speak up and share your views.
最後，選擇合適的時機發表你的觀點。
Someone who is always speaking up to show how smart he (or she) is will sound pompous rather than knowledgeable.
一直髮表觀點試圖證明自己很聰明的人聽上去很高傲自大，而不是知識淵博。
Picking your spots means showing respect for the wisdom others bring. Then you can enter the conversation and build upon what others have said. That's a good example of leadership–and knowledge in action.
挑選你說話的時機意味着尊重他人帶來的智慧。然後你可以參與對話，並在他人的基礎上補充觀點。這是領導力和知識運用的一個絕佳例子。
Today, with so much data available to all of us, there's a premium on being truly knowledgeable. To earn that mark of distinction, check your facts, distill your information into a key message, provide a clear structure and easily accessible language–and deliver your insights at the appropriate moment.
現如今，由於所有人都可以獲得海量的信息數據，因此真正做到洞察透徹非常重要。要想和一般人區分開來，你需要覈查事實，把信息提煉爲關鍵的觀點，使用清晰的結構和易懂的語言，並在適當的時候提出你的見解。
Those skills will make you come across as knowledgeable every time you speak.
以上這些技能會讓你一開口說話就聽上去十分知識淵博。
（翻譯：雅蘭）
