湖北一男子騎摩拜單車後忘關鎖欠費兩千萬!

Due to a software glitch, Mobike reportedly charged a user in Central China 21.4 million yuan ($3.2 million) after he did not properly end his ride.

據報道，由於軟件故障的問題，摩拜單車華中地區一位用戶在沒有正確地結束他的騎行之後，竟然欠下了2140萬人民幣的費用（約合320萬美元）。

The Wuhan, Hubei Province resident surnamed Li said he had used the bike-sharing app to ride to work - a trip normally costing around 1 yuan - but forgot to lock up the bike on arrival.

據這名來自湖北省武漢市的李先生表示，他使用這款共享單車app去上班，這段路程一般要花費1元人民幣，但是他卻忘記了給車上鎖。

Like many similar services, the app calculates time and distance of trip after the bike lock is activated, then automatically deducts the fees from the user's account.

和許多類似的服務一樣，自行車上鎖之後程序纔會計算用戶騎行的時間和里程，然後自動從用戶賬戶中扣費。

Three days after the ride, Li discovered he had at first been charged a total of 34 yuan for what turned out to be 23 hours of use.

在騎行三天之後，李先生髮現自己因爲騎了23小時的共享單車，而被收費34元。

Li said he called the company's customer service to complain, which told him the fee would be waived but his account would be deducted 15 user credits - a rating system to encourage proper behavior and use of the vehicles - for forgetting to properly lock the bike.

李先生表示，他先是打電話給該公司客服人員投訴，後者告訴他該費用將被免除，但是由於忘記給單車上鎖，他賬戶的信用分將被扣除（該評級系統是爲了鼓勵用戶使用單車和正確的行爲）。

However, instead of the deducted credits Li found he owed a whopping 21.4 million yuan.

不過，李先生後來發現自己並沒有被扣分，而多了2140萬人民幣的債務。

Mobike has blamed the error on a program glitch, adding any irregular charges caused by technical issues will not be charged, the report read.

該報道指出，摩拜公司方面聲稱這一錯誤是因爲軟件故障，並表示任何由技術問題造成的不合理收費都不會被收取。