商務英語口語對話:做出讓步
A: Is there any way we could get a better warranty on this product?
B: Well, I can't give you a betterwarranty, if you would be willing to agree to an annual contract.
A: That might not be ideal because there would be some drawbacks to an annual contract situation that might make it difficult to sell to our buyers. What about free delivery? If we make a large enough order, could you waive the deliver fee?
B: Yes, our delivery fee could be waived, if you make an order of 50 units or more. We would have to insist on the annual contract, however. I understand it's not the most convenient for you. Perhaps we could shorten it to a sixth month contract if you are willing to take a lower rebate.
A: That would be fine. We could accept a lower rebate.
這種產品還有沒有條件更優惠的保單?
有的,如果你們同意籤一年的合同,我就給你們提供更優惠的保單.
籤一年的合同對我們不利,因爲那樣會很難賣給我們的買主,所以那不是理想的解決辦法.免費送貨怎麼樣?如果我們的訂單夠大,你們能免去運費嗎?
可以,如果你們訂50套或者更多的話,我們可以免送貨費.不過,我們還是要堅持籤一年的合同.我明白這對你們不是最合適的,如果你們願意把回扣降低的話,也許我們可以縮減爲半年的合同.
這樣就很好.我們接受低迴扣.
Warranty: a written agreement in which a company selling sth promises to repair or replace it if there is a problem within a particular period of time (商品)保用單
The television comes with a full two-year warranty.
這臺電視機有整兩年的保修期.
Is the car still under warranty?
這輛汽車仍在保修期內嗎?
Drawback: a disadvantage or problem that makes sth a less attractive idea 缺點;不利條件
The main drawback to it is the cost.
它的主要缺點是成本高。
This is the one major drawback of the new system.
這是新系統的一大弊端。
Delivery: he act of taking goods, letters, etc. to the people they have been sent to 傳送;遞送;交付
a delivery van
廂式送貨車
Please pay for goods on delivery(= when you receive them).
請貨到付款。
Allow 28 days for delivery.
請留出 28 天送貨時間。
Is there a postal/mail delivery on Saturdays?
星期六送郵件嗎？
When can you take delivery of(= be available to receive)the car?
你何時能提取那輛汽車？
the delivery of public services
提供公共事業服務
Waive: to choose not to demand sth in a particular case, even though you have a legal or official right to do so 放棄(權利、要求等)
Rebate: an amount of money that is taken away from the cost of sth, before you pay for it 回扣,返還(退還的部份貨價);折扣
Buyers are offered a cash rebate.
購買者享受現金回扣
