商務英語電話英語

關於商務的英文電話表達

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隨着全球經濟一體化和科技的迅猛發展,英語作爲國際語言在現代社會中發揮着越來越重要的作用。小編精心收集了關於商務的英文電話表達,供大家欣賞學習!

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  關於商務的英文電話表達1

訂機票怎麼說

1. I want a package deal including airfare and hotel.

我需要一個成套服務,包括機票和住宿。

2. I’d like two seats on today's Northwest Flight 7 to Detroit, please.

我想訂兩張今天西北航空公司7班次到底特律的機票。

3. I’d like to reserve a seat to New York.

我要預訂一個座位去紐約。

4. The flight number is AK708 on September 5th.

班機號碼是9月5日AK708。

5. I'd like to make a reservation

我想預訂。

6. I'd like to reconfirm my flight from London to Tokyo.

我要再確認一下我從倫敦到東京的班機。

7. My reservation number is 2991.

我的預訂號碼是2991。

8. I made a reservation in Tokyo.

我在東京預訂的。

9. I made reservations yesterday.

我昨天預訂的。

10. I want to reserve a seat from Los Angeles to Tokyo.

我要預訂一張從洛杉磯到東京的機票。

11. Would you please make my reservation to Chicago for tomorrow?

請幫我預訂明天去芝加哥的座位好嗎?

12. Do you have a flight to New York departing at about 10 a.m. next Monday?

你們有下週一大約上午10點起飛到紐約的班機嗎?

13. What’s the fare to New York, Economy Class?

去紐約的經濟艙機票多少錢?

14. Can I have a second-class one-way ticket to Chicago, please?

請給我一張去芝加哥的單程二等票好嗎?

15. Can I stop over on the way?

我在中途可以停嗎?

16. Are there any discount tickets for me?

給我有折扣嗎?

17. One way or a round trip ticket?

單程票還是雙程票呢?

  關於商務的英文電話表達2

Business Telephone

O: Tanaka General Enterprises, switchboard. Who[m] do you wish to speak to?

C: This is Charles Harrison. I’d like to speak with Mr. Momotaro Tanaka.

O: Please hold. (on hold) He is not at his desk. May I take a message?

C: I wanted to confirm our appointment this afternoon.

O: Let me connect you with his receptionist. Please wait while I transfer you.

C: Hey, wait! (click) Shoot. I wonder if she can speak English. (ring)

R: Engineering office, receptionist’s desk. How may I help you?

C: Oh. Yes. I need to confirm an appointment with Mr. Momotaro Tanaka this afternoon.

R: Your name, please?

C: Charles Harrison. Do you know when he’ll be in?

R: Your appointment is for three forty-five. He is in the building right now. Should I have him paged?

C: Please. R: Please hold. (caller on hold, over the pbx Momotaro Tanaka, please pick up line seven.

M: (picking up line seven) Yes?

R: Your three forty-five appointment, a Mr. Harrison, to speak with you.

M: I’ll take it. Please transfer him here.

R: Okay. (transfers call) (ring)

M: Mr. Harrison. This is Mr. Tanaka. How are you?

C: Not bad. I was going over the blueprints and had a question ... .

  關於商務的英文電話表達3

打電話訂購商品及價格詢問

訂購商品及詢問

1. I’d like to place an order for your party dress from your catalog. 我想要訂你們目錄上的晚禮服。

2. May I order some flowers? 我可以訂些花嗎?

3. How can I pay for this item? 我要怎麼付款?

4. I’d like to buy the car on your TV commercial. 我想要買你們電視廣告上的汽車。

5. Please send me your catalogue. 請寄目錄給我。

6. Do you have any Life Menu Magazine tenth stock? 你們第十期的“生活菜單”還有存貨嗎?

7. How long will it arrive? 需要多久纔會送到呢?

8. The Product you sent to me is not what I ordered. 你們送來的產品不是我訂的東西。

9. I’m calling about an order I placed a month ago. It hasn’t arrived yet. 我打電話是因爲一個月前我訂的東西。產品到現在都還沒到。

解析:

1. 現在電話或網絡訂購在國內也很流行,即使是人在國內你也可以訂購外國目錄上的產品。但在打電話前一定要先記下商品的型號及尺寸,以節省通話時間。

2. commercial有(電視、廣播中的)商業廣告之意,也可說成commercial film, 簡稱爲c.f。而advertisement 則指(平面的)廣告,簡稱爲ad; advertisement mail 是廣告郵件; advertisement column是廣告欄,這些都是很常用到的。

3. place 有開出訂單之意。IE: to place an order with sb. (和某人訂訂單)

  關於商務的英文電話表達4

銷售人員常用電話用語

Using the Telephone

Making telephone calls is an important part a secretary''s work. When Mr Shelli wants to speak to someone on the telephone, Maria gets the call for him. Today Mr Shelli wants to talk to. Mr Kola of the National Bank. Here he is asking Maria to get the call for him.

MR SHELLI: I''d like to speak to Mr Kola of the National Bank, would you get him on the phone,please?

MARIA: Certainly, I''ll do it at once, Mr Shelli. (TO HERSELF) Now what''s Mr Kola''s number? Ah,here it is ... five, three, zero,double six. (LIFTS PHONE)

ROSE: Switchboard, can I help you?

MARIA: Good morning, Rose. Maria d I have an outside line,please?

Good morning, Rose. Maria d I have an outside line,please?

ROSE: Oh, hello, Maria. Hold the line a moment.

(DIALLING)There you are, you''ve an outside line now, you can hear the dialling tone.

MARIA: Thank you. (TO HERSELF) Five, three, zero, six, six.(RINGING)

Thank you. (TO HERSELF) Five, three, zero, six, six.

(RINGING)

2ND OPERATOR: National morning,can I help you?

MARIA: Good morning, would you put me through to Mr Kola please?

Good morning, would you put me through to Mr Kola please?

2ND OPERATOR: MR Kola? Certainly. Who''s calling him?

MARIA:Mr Shelli of Modern Office Limited would like to speak to him.

2ND OPERATOR: Thank you. Hold the line, please.

(PHONE)

MR KOLA: Kola speaking.

2ND OPERATOR: Good morning, Mr Kola. I have a call for you from Mr Shelli of Modern Office Limited.

MR KOLA: Thank you, Operator, put him through, please.

MARIA: Mr Kola?

Mr Kola?

MR KOLA: Kola speaking.

MARIA:Oh, good morning, Mr Kola. Mr Shelli is calling you. Would you hold the line a moment please. I''ll hand you over. Mr Shelli?

MR SHELLI: Yes?

MARIA: Mr Kola''s on the line now, Mr Shelli. Will you take it in here please?

Mr Kola''s on the line now, Mr Shelli. Will you take it in here please?

MR SHELLI:Thank you Maria. Hello, is that Mr Kola?

MR KOLA: Good morning, Mr Shelli.

MR SHELLI: Ah, good morning, Mr Kola, how are you?

Ah, good morning, Mr Kola, how are you?

MR KOLA: Fine, thanks, and you?

MR SHELLI: Very well, thank you.

MR KOLA: I''m glad to hear it. Well, what can I do for you, Mr Shelli?

MR SHELLI: Well, I''m going to Europe next week and I''d like some travellers cheques. 7,000 dollars say…

MR KOLA: 7,000 dollars. Yes certainly I can fix that for you. So you''re going to Europe, are you?


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