電話商務英語對話
中學英語對話課教學的目的不僅僅是讓學生懂點英語知識,同時應在加強基礎知識和基本訓練的過程中,使基礎知識轉化爲言語技能,並發展成運用英語進行交際的能力,在對話課教學中,教師還必須幫助學生養成良好的口頭交際習慣;清晰,流暢,達意。本站小編整理了電話商務英語對話，歡迎閱讀!
A: Stone Corp. Hi, Mary speaking. 隱四通公司, 您好，我是Mary。
B: Hello, I’d like to speak to Mr. Hunter, please. 你好，我想找Hunter先生。
A: May I ask who is calling, please? 請問您是哪位?
B: My name is Herbert Wood of IBM Computer Company. 我是IBM電腦公司的Herbert Wood.
A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 謝謝，Wood先生，請稍等。(打內線電話)Hunter先生，IBM電腦公司的Wood先生找您。
C: Can you find out what he wants? 你可以問他有什麼事嗎?
A: Yes, Mr. Hunter. (to caller) Im sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的，Hunter先生。(對來電者說)對不起Wood先生，讓您久等了。Hunter先生現在非常忙，他想知道你有什麼事對他說。
B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的，我想買一些計算機軟件，另外再談一談開發一些其它的軟件。我不知道他是否有興趣。
A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了，非常感謝，Wood先生。請你等一下好嗎?(打內線電話)Hunter先生，Wood先生想買一些計算機軟件。
C: I see. Put him on line two. 好的，請轉到2號線。
A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.
好的，Hunter先生。(對來電者)Wood先生，不好意思讓你久等了，我把你的電話接給Hunter先生。
A: Good afternoon, Sales Department. May I help you? 下午好，銷售部，我能幫你什麼忙嗎?
B: Could I speak to Mr. Bush, please? 可以和Bush先生說話嗎?
A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。請問我得告訴他誰打來的?
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?
請別掛機，Bush先生正在和總經理開會，我可以幫你忙嗎?
B: Well, I want to discuss with him the new contract we signed last week. 好的，我想跟他討論一下我們上星期簽訂的合同。
A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想會議不會開得太久，我讓他有空給你打電話，好嗎?
B: Yes, that would be easiest. 是的，那樣最好了。
A: Could I have your name again, please? 請再一次告訴我你的姓名，好嗎?
B: Yes. It’s John Smith.好的，我叫John Smith。
電話商務英語對話二A：Hello, Bill Burton speaking. What can I do for you?
B：Hello, Mr. Burton. This is Jenny Jenkins of Bradford and Sons returning your call. I’m sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday?
A: Yes, Ms. Jenkins, thank you for returning my call. I’m glad to finally get a hold of you. I wanted to let you know I will not be able to make our meeting next Tuesday. I will be out of town that day. Is there any possibility we can move the meeting to Monday?
B: I’m sorry, I’m afraid I’m completely booked on Monday. Would it be possible to postpone until you return?
A: Oh dear, I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?
B: That should be fine. Shall we say about 2 o’clock?
A: Perfect. I’ll look forward to seeing you at 2 o’clock next Thursday afternoon. If you need to change the time, please feel free to call me on my cell phone.
B: Thanks Mr. Burton. I’ll see you on Thursday.
電話商務英語對話三Gary：
Madison Industries. This is Gary Green. Can I help you? Madison
工業，我是Gary Green, 我能幫您嗎?
Mary：
Good afternoon. Could you connect this call with Mr. Black, please?
下午好，麻煩你接到Black先生，好嗎?
Gary：
May I know who’s calling?
請問您是哪位?
Mary：
This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company.
這裏是A.B.C電腦公司的Mary Fox. 我是替我們公司總經理Tom Backer先生打電話。
Gary：
I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?
對不起，Fox小姐。Black先生正在開會，請告訴我你的電話號碼，我會讓他給你打電話的，好嗎?
Mary：
I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.
我想Baker先生想現在和Black先生說話，他有緊急事情與Black先生商量，不能拖延。
Gary：
OK. Then, would you please hold the line? (one minute later) Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead.
好的，請你別掛機。(一分鐘後) Fox小姐，電話接通了，Black先生可以和你通話了，請吧。
Mary：
Thank you for your kind assistance, Mr. Green.
非常感謝你的善意幫助，Green先生。
Gary：
You are welcome.
別客氣。
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